KPIS

Your goals need to be aligned with the business’ goals. This should be obvious, but it often needs repeating. If the business has a particular revenue target, for example, your KPIs should be metrics that you believe will influence that revenue target.

Cases

Cases

  • Monthly expenses
  • Average bill rate
  • Average work rate
  • Percentage of partner hours
  • Number of cases opened
  • Number of billable hours per legal assistant
  • Cases referred to the firm
  • Originating revennue referred to the firm
  • Number of task completed
Clients

Clients

  • Average  fee per client
  • Average  fee per new client
  • Client  growth rates
  • Client  retention rates
  • Number of clients per lawyer
  • Practice  areas per client
  • Number  of client referrals
  • Average revenue per client
  • Number of task completed
Productivity

Productivity

  • Average case resolution time
  • Average  case value
  • Billable  hours
  • Billable  vs. non-billable hours
  • Net new  revenue
  • No  overdue case management tasks
  • Number  of unbilled days
  • Number  of uncollected days
Lawyers

Lawyers

  • Monthly expenses
  • Average bill rate
  • Average work rate
  • Percentage of partner hours
  • Number of cases opened
  • Number of billable hours per legal assistant
  • Cases referred to the firm
  • Originating revennue referred to the firm
  • Number of task completed
Financial

Financial

  • Annual  costs
  • Average  billing rates
  • Fee per  new matter
  • Billable  hours
  • Age of  accounts receivable
  • Revenue  per lawyer
  • Monthly  billed revenue
  • Revenue  collected per month
  • Revenue  billed vs. revenue collected
Custom KPIs

Custom KPIs

  • Create your own KPIs